Watchport

    Help Center

    Find answers to the most frequently asked questions about buying, selling, payments and shipping on Watchport.

    Buying Watches

    Questions about buying watches on Watchport

    Selling Watches

    Questions about selling watches on Watchport

    Payment & Escrow

    Questions about payments and Safepay escrow

    Shipping

    Questions about shipping and delivery

    Security & Verification

    Questions about security and identity verification

    Account & Profile

    Questions about your account and profile

    Couldn't find an answer to your question?

    Our support team is ready to help you. Contact us and we will get back to you as soon as possible.

    Contact Support

    Company information

    Watchport is operated by Symble Markets ApS, CVR 45297772. Write to us at support@watchport.eu. Our Terms apply to every deal on the marketplace.

    Watchport

    Runs the marketplace. We review listings, verify sellers, arrange insured shipping and handle support. We are not a bank and we are not a regulated financial institution, and we never hold your money ourselves.

    The seller

    Owns the watch and is the party you buy from. They describe and hand over the watch, and the sales contract is between you and them.

    SafePay Nordic

    Our payment partner. Your payment is held in escrow and paid to the seller once you have received the watch, after a 48-hour check for private sales.